Privacy Policy

At autocafe, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our automotive research platform.

1. Information We Collect

Information You Provide

When you use autocafe to research cars, compare models, or contact dealers, we may collect:

• Contact Details: Name, email, phone number for price inquiries
• Car Preferences: Budget, preferred brands, fuel type, body style
• Location Data: City/state for localized pricing and dealer connections
• Communication Records: Messages with our car experts and dealers

Automatically Collected Information

To enhance your car research experience, we automatically collect:

• Research Behavior: Cars viewed, comparisons made, time spent on models
• Technical Data: IP address, device type, browser information
• Usage Patterns: Features used, search queries, filter preferences
• Performance Metrics: Page load times, error reports

2. How We Use Your Information

We use your information exclusively to enhance your car buying journey:

• Personalized Car Recommendations: Suggest vehicles matching your preferences and budget
• Price Intelligence: Provide accurate, location-specific pricing and offers
• Dealer Connections: Connect you with verified dealers for test drives
• Research Enhancement: Improve our comparison tools and car data accuracy
• Customer Support: Provide expert advice for your car buying questions
• Service Updates: Notify you about new features and car launches
• Security: Protect against fraud and unauthorized access

3. Data Sharing & Partnerships

We believe in transparent data sharing practices:

• Authorized Dealers: Share your inquiry details only with dealers you explicitly contact
• Service Providers: Work with trusted partners for analytics and customer support
• Legal Compliance: Disclose information when required by Indian law
• Business Transfers: In case of merger or acquisition, with privacy protections

4. Cookies & Tracking Technologies

We use cookies to enhance your car research experience:

• Essential Cookies: Required for basic site functionality and car comparisons
• Preference Cookies: Remember your car search filters and preferences
• Analytical Cookies: Help us understand how users research cars
• Marketing Cookies: Show relevant car offers and new model alerts

You can control cookie settings through your browser, but this may affect some autocafe features.

5. Data Security Measures

We implement robust security measures to protect your automotive research data:

• SSL encryption for all data transmissions
• Regular security audits and vulnerability assessments
• Strict access controls for employee data access
• Secure data storage with industry-standard protections
• Regular backup and disaster recovery procedures

6. Your Privacy Rights

You have complete control over your data:

• Access & Download: Request a copy of all your personal data we hold
• Correction: Update inaccurate car preferences or contact information
• Deletion: Request removal of your personal data from our systems
• Consent Withdrawal: Opt-out of marketing communications anytime
• Data Portability: Transfer your car research data to another service

To exercise these rights, contact us at privacy@autocafe.com

7. Data Retention

We retain your data only as long as necessary for your car buying journey:

• Active Research Data: 2 years from last activity
• Dealer Inquiries: 1 year from last communication
• Account Information: Until account deletion request
• Analytical Data: 3 years in aggregated, anonymized form

8. Children's Privacy

autocafe is not intended for users under the age of 16 years. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us immediately.

9. International Data Transfers

As an India-focused automotive platform, we primarily process and store data within India. Any international data transfers follow strict data protection standards and legal requirements.

10. Policy Updates

We may update this policy to reflect changes in our services or legal requirements. Significant changes will be communicated through:

• Email notifications to registered users
• Site-wide banners for major updates
• Updated "Last Updated" date on this page

Continued use of autocafe after changes constitutes acceptance of the updated policy.

11. Contact Our Privacy Team

For privacy-related questions, data requests, or concerns: